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Senior Marketing Operations Manager

Build tools for the best
software teams in the world.

About The Role

We are looking for our first Marketing Operations hire to join our growing Marketing team, led by Ashley McClelland. In this role you'll work closely across our sales and marketing teams to be the tactical glue that holds together our sales and marketing teams’ strategic growth initiatives.

You’ll play a key part in helping us build an informed and measurable growth strategy as we look to further scale our product-led growth motion and expand our sales team. You'll get to work with some of the best engineering teams in the world, experiment with cutting edge tooling, and create processes to scale a growing sales and marketing organization.

In this role you can expect to:

  • Build the foundation: We believe Marketing Ops is a key role at our stage and growth trajectory and you’ll be given autonomy to create many processes from scratch.

  • Support our pipeline: work closely with our Lead Growth Marketing Manager, VP of Marketing, and VP of Sales to implement processes around lead stages, lead scoring, and all related automation and reports. 

  • Track and report: You’ll be on point for making sure we’re instrumenting our activities for proper tracking and for creating, maintaining, and troubleshooting reports across sales and marketing.

  • Optimize: You’ll keep an eye out for when things are working and not and work with our Lead Growth Marketing manager to advise when we should scale things up or down.

  • SEO/SEM: Dig in to the current state of SEO and SEM and propose optimizations and pursue opportunities to increase performance in these areas. 

  • Experiment: Define and run experiments across the marketing website targeted towards increasing sign ups and conversions. Experiment with paid channels. Try, measure, optimize, repeat.

  • Integrate: Ensure systems are properly talking to each other, workflows are working, reporting is happening, and be the first line of defense for troubleshooting.

This job is for you if you:

  • Are ready to create the foundation for Marketing Ops at a scaling company from near-scratch

  • Have prior experience in a similar role at a product-led growth company with a sales-assist motion.

  • Want to play a key role in growth strategy at a company scaling a healthy PLG motion 

  • Are comfortable with multivariate testing and running conversion experiments 

  • Have instrumented workflows for lead scoring and lead stages (especially in Hubspot, our single CRM of choice)

  • Work well across product, sales, and marketing teams

  • Are data-minded, love living in reports, and being the quantitative voice of data for the marketing team, while also understanding how to look holistically at qualitative and quantitative data to uncover insights and opportunities

TimezoneUS/Canada or AU/NZ (may require overlap of up to 5 hours/week between US and AU timezones)
HoursFull-time
Role TypePermanent

You'll work closely with:

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Golzar
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Mel Kaulfuss

About Us

We build tools to help the best software teams stay happy and productive. We’ve rethought how CI/CD should work and have built a platform that is fast, reliable, secure, and is able to scale to the needs of the most demanding high-growth tech companies including Shopify, Pinterest, Wayfair, Cruise, PagerDuty, Culture Amp, and Canva.

Buildkite is a differently shaped company that values work-life balance and supports staff to work the ways that make sense for them. From the beginning, our goal has been to build a company that is people-centered, supportive and just a little bit weird 💚

To Apply

We have some details at this link which you can fill in. You don’t need to complete every section, just send through any link or document you’re proud of that helps us understand your skillset. This doesn’t have to be a resume, but it can be. There’s also a section to write some words about you and why this role interests you if you like.

If you have any questions or if you’d like to find out more about working at Buildkite, please email careers@buildkite.com

Why Apply?

Small team, global impact

We believe small companies are beautiful, and that small teams can achieve big things. This makes everyone on the team an important part of Buildkite.

Flexible work hours

We don’t keep set office hours, so you can shift your hours around life’s commitments and non-work activities. Take time out of work for exercise, family or whatever life throws at you.

Support and growth

In a small but growing company, you’ll have the opportunity to work on a wide range of projects, and ship work that helps customers.

Work from anywhere

We’re a globally distributed company, and all our work happens remotely. Work from your home office, a co-working space, or your local cat café.

Benefits

Learning & development

Invest in your personal and professional development with a yearly budget to spend on travel, conferences, workshops, courses, and books.

Health cover

We’ll make sure that you and your family have access to comprehensive health and hospital cover, no matter which country you live in.

Parental leave

Take time out to set up a new family, with 6 months of paid leave if you’re the primary carer, and 3 months if you’re secondary. You can use it flexibly, change between primary and secondary, and take the same leave for a still birth. We also keep paying super/401k for 6 months if you take unpaid leave.

Home office & coworking

Set yourself up with a great work environment, either at home or in a co-working space, with a budget for a desk and chair, and a new computer and phone every 24 months. We’ll also cover the cost of plants, art, or anything else you need to set yourself up with a beautiful and productive work environment.

Wellness & paid time off

Take care of your health and wellbeing away from the screen, with 6 weeks of paid leave per year, the ability to take time out of work for fitness, and a yearly budget to spend on things like yoga, climbing, personal training, or a day at the zoo.

Profit share & ownership

Share in the company’s success, and have a stake in what you’re helping to build. Everyone on the team receives a percentage share of the company profits each quarter, and an equity stake through our employee share program.

Working at Buildkite has given me the freedom to grow and flourish in all aspects of my life, personally and professionally. I’m proud to be a part of such a passionate and supportive team.
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Eleanor
Engineer

Some of the team on a Zoom video call.

Other Open Positions

Get in touch

If you’ve got any questions or issues with the application process, please let us know.

Email careers@buildkite.com