Build tools for the best
software teams in the world.
At Buildkite we build tools to help the best software teams stay happy and productive. We’ve rethought how CI/CD should work and have built a platform that is fast, reliable, secure, and is able to scale to the needs of the most demanding high-growth tech companies. To-date, our growth has been fueled entirely by word-of-mouth by some of the best technology companies in the world including Shopify, Pinterest, Wayfair, Cruise, PagerDuty, CultureAmp, and Canva.
Buildkite is a differently shaped company that values work-life balance and supports staff to work the ways that make sense for them. From the beginning, our goal has been to build a company that was profitable, grew sustainably, and had a strong, people-centered culture. We’re currently a distributed team of twenty-nine humans working remotely from Seattle, Vancouver, Perth, Sydney, Hobart, Adelaide, Kyoto, Oakland, Wellington, Berlin, and Melbourne.
When it comes to sales, we believe that our primary job is to help customers solve problems. We have an amazing product that customers love, but we also know that a human touch during the trial process improves the chances of closing a deal. As a Customer Advocate, you will be a member of the Customer Success team. Customer Success is responsible for the entire customer experience, from pre-sales through onboarding and account management, to retention. Your focus will be on pre-sales, where you will help build and execute a process that creates a delightful user experience that leads to more customers signing up for paid accounts.
|Timezone||Remote, with overlap with PST and AEST|
|Hours||Part time or full time|
We respect your time when applying for a position, and we’ll give you feedback at each of the following steps:
We believe small companies are beautiful, and that small teams can achieve big things. This makes everyone on the team an important part of Buildkite.
We don’t keep set office hours, so you can shift your hours around life’s commitments and non-work activities. Take time out of work for exercise, family or whatever life throws at you.
In a small but growing company, you’ll have the opportunity to work on a wide range of projects, and ship work that helps customers.
We’re a globally distributed company, and all our work happens remotely. Work from your home office, a co-working space, or your local cat café.
Invest in your personal and professional development with a yearly budget to spend on travel, conferences, workshops, courses, and books.
We’ll make sure that you and your family have access to comprehensive health and hospital cover, no matter which country you live in.
Take time out to set up a new family, with 6 months of paid leave if you’re the primary carer, and 3 months if you’re secondary. You can use it flexibly, change between primary and secondary, and take the same leave for a still birth. We also keep paying super/401k for 6 months if you take unpaid leave.
Set yourself up with a great work environment, either at home or in a co-working space, with a budget for a desk and chair, and a new computer and phone every 24 months. We’ll also cover the cost of plants, art, or anything else you need to set yourself up with a beautiful and productive work environment.
Take care of your health and wellbeing away from the screen, with 6 weeks of paid leave per year, the ability to take time out of work for fitness, and a yearly budget to spend on things like yoga, climbing, personal training, or a day at the zoo.
Share in the company’s success, and have a stake in what you’re helping to build. Everyone on the team receives a percentage share of the company profits each quarter, and an equity stake through our employee share program.
If you’ve got any questions or issues with the application process, please let us know.